Affected components
Sessions
Updates
Resolved
Transcripts from interviews have been recovered ad are available.
Thu, May 8, 2025, 07:11 AM
Monitoring
We have rolled out a fix and we are monitoring to see if it has fixed the problem.
Thu, May 8, 2025, 06:26 AM(45 minutes earlier)
Identified
We have identified an issue with our third party transcription provider and are working with them to fix the issue.
Thu, May 8, 2025, 06:16 AM(10 minutes earlier)
Investigating
We are aware of an issue impacting the generation of transcripts for interviews conducted on the Askable platform. The team is investigating.
Thu, May 8, 2025, 06:07 AM