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History

May 2026-Aug 2026
August
No incidents reported
July
30
Thu
AI service disruption
6:33 AM

Anthropic service appears to be restored

22
Wed
Some study links showing "page not found"
2:21 PM

Fix is live, monitoring stability.

June
25
Thu
PayPal linking & payout failure
8:37 AM

PayPal team confirmed their WAF layer blocked our servers' IP. It's now cleared and services started working.

22
Mon
Participants are unable to join video calls on desktop.
10:53 PM

This issue has been resolved.

17
Wed
Participant is not able to join in sessions
5:25 AM

The fix we released solved the issue.

04
Thu
Some Survey tasks are unable to be started.
3:50 AM

3rd-party tasks now behave as expected.

01
Mon
GraphQL Performance Issues
4:40 PM

The issue has been resolved

Increase server error rate
5:20 AM

Service has returned to normal

May
No incidents reported
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